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How 299bct Handles Your Personal Information

This Privacy Policy explains what personal data 299bct collects when you open an account, make deposits through bKash, Nagad or Rocket, and use our lobby.

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What Data We Collect and Why We Use It

299bct Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the information you submit — your name, contact details, and the payment method you choose, whether that is bKash, Nagad or Rocket. We use this data to verify your identity, process deposits and withdrawals, and keep your account secure.

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When you complete a bKash or Nagad deposit, the transaction reference is recorded against your account to confirm the payment cleared correctly. We also collect technical data — your device type, browser, IP address and session activity — to detect unusual access patterns and protect your
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account. We do not sell your personal data to third parties. Where we share data with payment processors like Rocket or Nagad to complete a transaction, that sharing is limited to what the transaction requires. Cookies and similar tracking tools are used on our site to
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remember your session and improve how the lobby loads on your device. You can manage cookie preferences through your browser settings. Our data practices apply to accounts in supported, eligible regions, and your use of the platform confirms you have read and accept these terms as
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permitted under your local law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security at 299bct is built around the practical reality that your bKash, Nagad and Rocket payment details pass through our system every time you deposit or withdraw. We apply SSL encryption to all account sessions and payment flows. Account access is protected by OTP verification at login, meaning a code is sent to your registered mobile number before any session opens. We keep your data only as long as your account is active or as required to comply with applicable obligations in supported regions.

SSL Encryption

Every account session and payment transaction — including bKash and Nagad flows — is encrypted end to end so your data does not travel in plain text.

OTP Account Access

Logging in requires a one-time password sent to your registered number. This step blocks unauthorised access even if someone else has your password.

Data Retention Policy

We hold your account data while your account remains active. When an account is closed, we retain only what applicable rules in your eligible region require.

Payment Data Limits

Transaction data from Rocket, Nagad or bKash is stored only to confirm a payment cleared. We do not retain full wallet credentials beyond what the transaction needs.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access the personal data we hold on your account, request a correction, or ask us to delete information, our support team handles these requests directly. You can reach us through any of the channels below. When submitting a data request, include your registered account email and the specific data you are asking about so we can locate your records quickly.

Common Questions About Your Privacy at 299bct

Below are questions we hear most often about how we handle personal data, what rights you have, and how to make a request. Eligibility and data rights may vary depending on your local law and the region your account was opened in.

We collect your name, email address, mobile number and the payment method you register — such as bKash or Nagad. We also log device and session data when you access the lobby.

Only with the payment processor needed to complete your transaction. That sharing is limited to what the transfer requires. We do not sell or pass your wallet data to marketers.

Contact us via live chat or email with your registered account email and a data access request. We will locate your records and respond within the timeframe required in your region.

Yes. Submit a deletion request through our support channels. We will remove what we can while retaining only data that applicable rules in your eligible region require us to keep.

Cookies help us keep your session active and load the lobby correctly on your device. You can adjust cookie settings in your browser. Blocking certain cookies may affect how pages display.

We retain data only as long as required by the rules applicable to supported regions where your account was held. After that period, your records are removed from active systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Info299Bct Banking InfoTerms & Conditions

How 299bct Handles Your Personal Information

How We Protect and Manage Your Account Data

SSL Encryption

OTP Account Access

Data Retention Policy

Payment Data Limits

Reach Us About Your Privacy Rights

Common Questions About Your Privacy at 299bct

01 What personal data does 299bct collect when I open an account?

02 Does 299bct share my bKash or Nagad payment details with anyone?

03 How can I see what personal data you hold about my account?

04 Can I ask you to delete my account data?

05 How do cookies affect my privacy when I use 299bct?

06 How long does 299bct keep my data after I close my account?

Privacy Policy

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